We will accept returns under the following conditions:
You have (7) seven days from the moment your product appears in your postal box. This means, if you wait for (4) four days before picking up your item from the post office, you will have a (3) three day window to return your product(s).
Product MUST be in its original packaging and the aforementioned packaging must NOT be damaged. We cannot issues refunds when the packaging is damaged or absent.
You MUST provide us with your receipt.
There is a (20) twenty percent restocking fee on ALL returns.
The purchaser will cover all shipping costs on all returns.
We cannot refund money on used or open bottles of fertilizer etc…
Thanks for choosing Green Thumb Hydroponics.
Please complete the form below to request an RMA number.